Won't somebody please think of the editors? - CMS usability: The overlooked part of digital productivity
"If you really want to focus on employee productivity when it comes to CMS, then my recommendation would be that you focus on the top tasks. What are the top tasks employees use the CMS for? Typically creating and editing content. Just like you would for any website, work with a UX designer to design the best flow and then make sure to follow Sara’s advise and implement according to standards."
http://jboye.com/bulletin/cms-usability-the-overlooked-part-of-digital-produc...